FAQ

Sorceress Sanctuary is your trusted destination for modern witchcraft tools, crystals, jewellery, altar supplies and spiritual décor. Every piece is curated with intention to support rituals, spellwork, and personal transformation.

Yes. We only partner with trusted suppliers who prioritise ethical sourcing and sustainability. Our crystals, herbs, and handcrafted tools are chosen with both integrity and quality in mind.

Yes. We offer flat rate shipping within Australia, free standard shipping on Australian orders over $35, and affordable international shipping calculated at checkout.

Processing time is 2 to 4 business days. Delivery within Australia takes 3 to 7 business days, while international shipping ranges from 7 to 20 business days depending on customs.

Yes. All orders include tracking. You will receive a tracking link via email as soon as your order is dispatched.

We do not accept returns on used or opened items due to their energetic nature. If an item arrives damaged or incorrect, please contact us within 30 days and we will resolve it quickly.

Yes. We craft bespoke spell kits, altar bundles, and intention boxes. Simply contact us with your goals and we will create a piece uniquely aligned to your energy.

Many items are cleansed and charged under moonlight or with specific intentions. If an item has been ritually prepared, this will be noted in its description. We also encourage you to infuse your tools with your own energy for deeper connection.

We are currently an online only sanctuary, though we do appear at artisan and spiritual markets across Australia. Join our Moon Mail newsletter to be the first to know where we will be next.

Yes. We welcome aligned collaborations with creators and shops. Contact us with your proposal if you are interested in carrying our products or co-creating magical offerings.

Begin with what resonates. Many start with crystals, candles, or oracle cards. Explore our beginner-friendly items or dive into our blog for simple guides on moon rituals, cleansing, and protection spells.

Clear Quartz is a versatile energy amplifier, while Amethyst is perfect for intuition and spiritual growth. In our shop, beginner-friendly crystals are clearly labelled to help your journey.

Yes. Even items charged by us benefit from cleansing with smoke, sound, or moonlight to align with your personal energy.

Each spell kit includes guidance and instructions. Take time to ground yourself, read through the steps, and trust your intuition — it is your most powerful tool.