Frequently Asked Questions

Every seeker has questions along the path. At Sorceress Sanctuary, we believe knowledge should flow freely, from beginner tips to advanced practices. This page gathers answers to our most asked questions, along with a glossary of mystical terms, to guide you deeper into your craft.

About Sorceress Sanctuary

• What is Sorceress Sanctuary?
  We are a curated emporium of magical tools, mystical treasures, and spellcraft supplies, designed to support witches of all levels.
• Are your products ethically sourced?
  Yes. Every item is selected with care for both its spiritual resonance and ethical sourcing.
• Do you offer free shipping?
  Australian orders over $35 automatically receive free standard shipping.
• How long will my order take?
  Please refer to our Shipping & Delivery page for detailed estimates for both domestic and international orders.
• Can I track my order?
  Yes. Every order includes a tracking link emailed once your parcel is dispatched.
• Do you accept returns or exchanges?
  Our Returns & Refunds Policy explains when returns are accepted — generally only in cases of our error or damage.
• Do you offer custom spell kits or bundles?
  Yes, we offer bespoke spell kits. Contact us to discuss your intentions and desires.
• Are your items cleansed or blessed?
  Many of our products are energetically prepared and cleansed before dispatch. Specific items will indicate if they have been blessed or charged.
• Do you have a physical store?
  Currently, we operate online only, but our immersive digital shop is designed to replicate the feeling of stepping into a sanctuary of magic.
• Do you offer wholesale or collaborations?
  Yes. We welcome enquiries from boutique retailers and creative collaborators. Contact us via email for details.

Beginner Witch FAQ

• I’m new to witchcraft. Where should I start?
  Begin with intention and curiosity. Explore beginner-friendly tools like crystals, candles, or simple spell kits, and journal your experiences to track your growth.
• What is the best crystal for beginners?
  Clear quartz is a versatile crystal for beginners, amplifying intentions and energy. Amethyst and rose quartz are also beginner-friendly and supportive.
• Do I need to cleanse my tools?
  Yes. Cleansing tools before use removes residual energy and prepares them for your personal intentions. Smudging or moonlight charging are common methods.
• How do I use a spell kit?
  Follow the included instructions or combine the items with your own rituals. Your intention and focus are the most powerful components of any spell.

Witchy Glossary A–Z

Altar:

A sacred space used for rituals, offerings, and spellwork.

Athame:

A ceremonial knife used to direct energy, not to cut physical objects.

Charged:

An item infused with intentional energy.

Cleansing:

The act of energetically purifying a tool or space.

Grimoire:

A witch’s personal spellbook or magical journal.

Moon Phases:

New, Full, Waning, and Waxing phases, each corresponding to different magical workings.

Protection Spell:

A ritual or enchantment designed to guard against negative energy.

Ritual:

A ceremonial practice to honour intentions, deities, or elements.

Sigil:

A drawn symbol charged with intention or desire.

Smudging:

The burning of herbs (such as sage or palo santo) to cleanse energy.

Tarot:

A divination tool using cards for insight and guidance.

At Sorceress Sanctuary, our goal is to illuminate your path, whether you are a beginner or a seasoned practitioner. May this guide support you in discovering the magic that surrounds you, and in nurturing your craft with confidence and clarity.